Are You People World Class?

Pipe9’s critically acclaimed World Class Performance offerings provide organizations with a framework towards developing their people and processes to world class standards. The approach charts the roadmap for success providing organizations with a step by step guide to executing at a world class level. The outcomes challenge the preconceptions of the issues holding business divisions, teams and individuals back from becoming world class.

Are Your Sellers World Class?

Microsoft needed to find a way to improve the world class selling performance of their worldwide field teams who manage the relationships with their business partners. Pipe9 implemented an approach that enabled Microsoft to assess the sales capabilities of their Business Partner managers against a profile of world class. The outcome was a gap analysis that pinpointed gaps in critical capabilities and execution excellence and crystallized key areas for improvement.

Are Your Business Partners
Delivering World Class Services?

Microsoft needed to find a way to improve the quality of services delivered by their business partners through the adoption of Microsoft Dynamics Sure Step. What if they could develop a way for their business partners to self assess their existing service delivery practices and share the results within their companies for the purpose of surfacing ways that they could improve using Sure Step. If they could do this across 500 business partners this could generate something extraordinary.

Are You Cloud Ready?

Microsoft needed to find a way to turn on the headlights of their field teams to the unique planning processes required to successfully launch Microsoft Dynamics CRM Online. What if we could bring teams together and create a simple planning process that would easily connect all the most important planning considerations and be powerful enough to envision new possibilities, change people's ideas and generate a sense of urgency to be ready!

SUCCESS STORIES

Alan Dowzall made my partners stop, think and understand the importance of building a solid business strategy for the Cloud starting immediately. In less than 1 hour he was able to make the partners get real about the Cloud opportunity and get their business focused on the cloud path to success. - Paulo Martinez
Microsoft Partner Account Manager

Alan Dowzall helped us to kick start our business planning efforts for launching Microsoft Dynamics CRM Online. He offered us a simple and sensible approach to getting right to the most critical activities that needed focus. His high energy and passionate coaching style was exactly what we needed. - Seth Patton
Senior Director Microsoft CRM Online

Alan Dowzall made us really think about the business issues holding us back and what we need to move forward. Alan tapped into our business KPI’s, practices and processes and within 4 short hours helped us evaluate the work we need to do to improve.
- Angel L. Pérez
Vice President, Rock Solid Technologies

Alan’s Business Performance improvement approach and coaching has provided to us an arsenal of tools analysis and insights that have taken us to the next level in our journey to become a High Performance organization.
- Pattie Grimm
Director of Field Readiness, Microsoft Dynamics

Alan played an instrumental role in helping us get ready for the roll out of Microsoft Dynamics CRM Online. Alan’s unique coaching style coupled with his expert understanding of what it takes to get ready to launch a major new business application offering in the Cloud made it possible for us to take a massive step forwards in preparing to launch Microsoft Dynamics CRM Online.
- Jon Farmer
International Lead Microsoft CRM Online

The work exceeded my expectations. Alan Dowzall delivers your money's worth and much more. He provides the tools that you need to shape a world class performance enhancing strategy.
- Petra Daiberl
Group HR Manager, Microsoft Dynamics

What Alan’s approach really gave me was the knowledge and insight to pinpoint the right actions required to take our business leaders to the next level.
- Vicente Sanchez Cabezon
Business Development & Strategy Leader, Worldwide Operations, Microsoft Dynamics

Thank you for a fantastic kick-start! You guys did an excellent job taking us through the assessment of our current processes. Feedback from the team has been extremely positive and we are all very committed.
- Rasmus Hartung
Managing Partner, Key Zone/ Alpha People

I wanted to thank you so much for your efforts yesterday. I felt the workshop was a total success and the comments from Tom Bardos and the rest of our team was nothing short of total excitement.
- Linda Collins
VP Services, Western Computer

"The workshop enabled us to assess our core business methodologies in a way and to a level of depth that we have never done before. I really liked the approach we followed and the feedback from the team was extremely positive."
- Bryan Wilton
President Interdyn Progressive Group

ALAN'S BLOG
alandowzall.com

World Class Business Performance Coaching www.Pipe9.com

World Class Performance Index
Ranks the level of excellence of teams according to a profile of World Class Performance

World Class Performance Matrix
Plots the performance of teams against tactical and strategic indicators and defines paths for growth

World Class Performance Gap
Identifies gaps and builds bridges between the Optimism and Pessimism of managers and teams to perform against world class standards